How to effectively support and manage a remote workforce
Group communication innovations like Topicbox keeps productivity and morale high, without getting your team into another new tool.
Your team is suddenly remote. Now what? The most significant difference between managing people remotely versus in-person is communication.
Keeping people connected is easier said than done. You probably have questions.
- How can we communicate better if we can’t be face-to-face?
- How can we adapt to change quickly?
- How can I effectively manage people who are not online when I am because of various time zones or shifts?
No amount of over-communication is too much when alignment is at stake
Your team has no idea what you think unless you say it. It’s best to say things over and over, to accentuate your point. That’s a lot on you, and now you have less in-person cues to assess general understanding.
But it's possible to say it once, actually, write it once, and get high-circulation and visibility for your point. Put it in an email that you can link out to using a URL. Now you have a resource that you can share. Post the link on Slack, link to it in collaborative documents, or send it around again in an email.
Invest in the right tools that can be put in place immediately
People have trouble adjusting to change, and the world is rapidly changing right now. Tools that work well with what you’re already using enhance your productivity without disrupting it.
You can easily use Topicbox to create one email address to reach clients, vendors, and team members all at once. Send or copy an email to this address, and it gets shared with all the right people. It also gets sorted to a group archive and given a URL that you can use to reference the message again.
A group email address simplifies everything, and it keeps everyone connected from anywhere. Anyone who knows how to use email can start using Topicbox instantly.
Keep remote teams engaged and included
Times are most trying when you don’t know what to anticipate. To get the most from remote teams, set clear goals and expectations. Create groups in Topicbox for each department, project, or working group. Topicbox makes it easy to keep these groups updated with new information.
Within groups, each topic thread tracks decisions made. Now teams know the latest status of what they're working on.
Email has a pace that includes everyone. It's easy to miss a chat message, but everyone reads emails when they get to their desk. Topicbox ensures more people can work together, regardless of their timezone or shift.
Protect your team's uninterrupted time
When facing new challenges, teams have to stay not only connected but supported. Too many over-complicated tools cause unnecessary frustration. Tools that demand our attention are overwhelming. You don’t want your team to burn out.
Make it easy for them to find complete and helpful resources. Give them a break from the constant notifications of chat tools. Help them to focus on the critical work that requires dedicated time.
Topicbox helps your team be proactive, instead of reactive, and to adapt to a changing world. Try Topicbox free for 30-days. It can get you through challenging times and make the future brighter.